Action Ambulance SERVICE is an Emergency Medical SERVICES provider with SERVICE being our focus. All employees are trained in customer service skills from the first day of hire, continually throughout the year and reinforced at their annual review session.

Action's Mission is customer focused "To build and strengthen relationships that promote exceptional customer service and team member success. Actions Vision Statement: People Helping People."

Action services a variety of customers - patient's, family members, facility staff, municipality staff, community members and coworkers- and we recognize that each customer has specific needs. We strive to serve our customers and make every customer interaction a positive one. We appreciate the feedback provided by our customers and encourage you to email or call us with your suggestions, comments or ideas.


Action Ambulance Service, INC. | 844 Woburn Street | Wilmington, MA 01887-3413

Phone (978) 253-2600 | EMERGENCY: DIAL 9-1-1

Communications Center | (800) 281-2124 | (781) 665-2000 | (978) 253-2500 | Fax (978) 253-2568

Email the Webmaster at ithelpdesk[at]